Last updated and effective date: August 9, 2023.


If your usual residence is outside of the European Economic Area, the United Kingdom or Switzerland, these Terms of Service apply to you.

If your usual residence is in the European Economic Area, the United Kingdom or Switzerland, these Terms of Service apply to you.

Terms of Service for residents outside of the European Economic Area, the United Kingdom or Switzerland

Please read carefully: These Terms of Service (these “Terms”) constitute a legally binding agreement between you (“you” or “your”) and Hive General S.R.L., with offices at via Gaetano Donizetti 19/B, Albano Laziale, 00041, RM, Italy (collectively with its successors in interest and permitted assigns, “Hive General,” “we,” “us” or “our”).

These Terms govern your access and use of our websites where these Terms are posted (the “Site”), our software applications (the “App”), and our related content, products, and services (collectively, and together with the Site and the App, “Product” or “Products”).

THESE TERMS CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, DISCLAIMERS OF WARRANTIES, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. THESE TERMS ALSO CONTAIN PROVISIONS REGARDING THE AUTOMATIC RENEWING OF YOUR SUBSCRIPTION. THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. PLEASE READ THEM CAREFULLY.

By downloading, installing or using the Products in any manner, you agree to these Terms and you agree to comply with and be bound by any applicable specific, supplemental or third-party licenses or terms when using any Product.

IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS IN THESE TERMS, DO NOT ACCESS AND IMMEDIATELY STOP USING THE PRODUCTS, CANCEL ANY ACCOUNT, AND IMMEDIATELY UNINSTALL AND DELETE ANY COPIES OF THE PRODUCTS IN YOUR POSSESSION.

These Terms were originally drafted in English. If there is any conflict between the English-language version of these Terms and a version translated into another language, the English-language version will prevail.

If you have questions or complaints with respect to these Terms or our Products, visit the relevant support pages where available or email us at [email protected].

1. Changes to Terms and Products

We may update these Terms from time to time, in our sole discretion. In such cases, we will take reasonable measures to inform you, in accordance with the significance of the changes performed, for example, by revising the date at the top of the updated Terms, via email or as a pop-up or push notification within the Products. It is your responsibility to review the Terms regularly, and to check the Product for updates to these Terms regularly. Unless otherwise noted, the updated Terms will be effective as of the time at which we post the updated Terms in the Product. By continuing to access or use our Product after updates become effective, you agree to be bound by the updated Terms. If you do not agree to the updated Terms, you must immediately stop using our Products, uninstall and delete any copies in your possession, and cancel your subscription and any account. We may also update, change, suspend or discontinue any of the Products (or any part, content or feature) at any time, without notice and without liability to you or anyone else. Some products and features may not be available in all countries or in all languages.

2. Privacy

Please refer to the applicable privacy policy for information on how we process your personal data, treat your information and protect your privacy when you use the Products.

3. Eligibility

OUR PRODUCTS ARE NOT AVAILABLE TO INDIVIDUALS UNDER THE AGE OF 16. If you are over the age of 16 but under the legal age of majority in your state of residence, your parent or guardian must review and agree to be bound by these Terms on your behalf and must supervise your use of the Products. YOU MAY NOT ACCESS OR USE THE SITE OR ORDER, ACCESS OR USE ANY PRODUCTS IF YOU (A) DO NOT AGREE TO THESE TERMS OF SERVICE, (B) ARE NOT OF LEGAL AGE TO FORM A BINDING CONTRACT WITH HIVE GENERAL OR YOUR PARENT OR LEGAL GUARDIAN HAS NOT AGREED TO THESE TERMS OF SERVICE AND YOUR USE OF OR ACCESS TO THE PRODUCTS, OR (C) ARE PROHIBITED BY APPLICABLE LAW FROM ACCESSING OR USING ANY PRODUCT.

4. End User License

Subject to your compliance with these Terms and your payment of the applicable subscription fees, we hereby grant you, for your personal and non-commercial purposes, a limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use the Products and to download and install a copy of the applicable App on a permitted device that you own or control. Except as expressly permitted by these Terms and the terms applicable to the mobile application store where we make the applicable App available (each, a “App Marketplace”), you cannot: (a) rent, lease, lend, sell, distribute, sublicense, or otherwise transfer or make available the Products; or (b) copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, alter, mimic, adapt, translate, or create derivative works of the Products, any updates, content or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open source components included with the Products).